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Returns/Exchanges/Replacements

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Phone: 586-786-9851

Snail-Mail:

12550 31 Mile Rd.,
Washington, MI 48095

Common Questions

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We do our best to match as many standard manufacturer plastics and paint colors we can. However, due to variables like discoloration of plastics, specialty or limited edition colors, custom paint or powder coating, and other variables that can effect color, we cannot guarantee any of our colors to be a 'perfect' match. If you are worried about a color not matching your side-by-side we can mail you up to 10 FREE Color Samples of our printed material by filling out our Color Samples Form. This will allow you to see an accurate representation of the color you will receive. Keep in mind that color variations between monitors, mobile devices, and actual print colors received can vary drastically, so better to be safe than sorry! Printed color samples generally take 1-2 weeks to receive via mail.

While our UTVWrapR app allows for real-time custom color changes we realize some people want a custom wrap designed from their own idea or concept. No problem! Our professional design team here at UTVFX will work directly with you via email or phone to design you the custom side-by-side wrap you've always wanted. 

Custom designed side-by-sides wraps start at $599 for Body Kit coverage (Hood & Fenders) and increase based on selected options and complexity of the requested artwork. Because of the high volume of custom request we receive and the significant time investment one-off custom wraps involve, we require full payment to be made up front before starting on a custom wrap design. Once payment is made our designers will work with you until you are 100% happy with the finished graphics. To get started on a custom wrap please fill out our custom order form.

UTVFX Graphics takes a different approach to installation. We custom make all of our side-by-side templates in-house with customer installation in mind. Almost anyone can install one of our wrap / graphics kits! No need to pay a "professional" to wrap your vehicle for you. Our side-by-side wraps are made with the highest quality power sports vinyl on the market and are manufactured with built-in AIR-PASS technology. This means tiny channels have been cut into the back of the vinyl allowing air bubbles to escape more easily and making UTVFX Graphics kits a breeze to install. Every order also includes an application instructions sheet with it, read it carefully. If you follow this instruction sheet you shouldn't have any problem installing your wrap. Of course we are always here for help if needed: (586) 786-9851.

While it's not essential for installation, we do highly recommend using our application kit, which has been specifically designed for our wrap installation process. 

Use a heat gun or hair dryer to slightly heat up the factory/OEM graphics so they are warm to the touch. Once warm, begin slowly pulling up on the graphics at a 90 degree angle. You'll notice that the factory graphics are much thinner and more easily damaged than UTVFX Graphics sled wraps, therefore you don't need a lot of heat to effectively remove them. Stock graphics also tend to break off in small chunks because of how thin and fragile they are, so it is better to go slow and steady when removing them to avoid this as much as possible. Once you have all your factory graphics removed be sure to thoroughly clean and prep your sled before installing your new UTVFX Graphics sledwrap.

Please note that we do NOT recommend installing UTVFX side-by-side wraps over existing factory / OEM graphics. 

Yes, our Hassle Free Returns policy makes returns easier than ever! All UTVFX Graphics purchases can be returned (excluding custom designs and logo fees) within 30 days of receiving it as long as the wrap is in its original condition. Please view our Returns/Exchanges page for more details.

While our Side-by-Side wraps and graphics kits do not come with a specific warranty, we do stand by our products with an UTVFX Guarantee. ANY PROBLEMS arising within 30 days of receipt that we deem to be our responsibility will be taken care of at no charge to the customer.

If you damage your wrap during installation or while riding, we offer replacements at material cost up to 1 year after purchase...just fill out our replacements form here.

Accidents happen, we got you covered! UTVFX Graphics is the only side-by-side wrap company that offers replacement graphics at material cost for up to 1 year after purchase. Replacements can be ordered by specific wrap section (ie. hood, rocker panels, fenders, doors, etc.) Just fill out our replacements order form and we will get your replacements printed and shipped out to you asap.

Once your order is placed it will take about 3-5 business days to process, print and ship. Keep in mind these times are estimates based on typical orders. Additional time may apply to orders that include logo adds or orders that are placed during peak times (Sept-Jan). All domestic (USA) orders are shipped UPS Ground standard and generally take 2-7 days to receive once shipped. For Canada and International shipping costs and time estimates please see our Shipping Info page.

Using the correct tools is essential to installing your graphics properly. We highly recommend adding an application kit to your order at checkout to make this process easier, but you can use these tools as alternatives: 

  • Adhesive Remover (we recommend 3M Adhesive and Wax Remover)
  • Prep Liquid/Cleaner (90% Isopropyl alcohol works best)
  • Small Utility Blade (snap-off style recommended)
  • Cheap Paper Towels (dye-free/lint-free)
  • Blow Dryer or Heat Gun (not too hot)
  • Application Key (choose your model under our install tab from the home page to print your application key)

Our success in the graphics industry stems from years of trial and error working out the absolute perfect combination of materials and processes to provide our customers with the best graphics money can buy. Our side-by-side wraps have been rigorously tested by some of the top athletes in the world and proven to hold up in the harshest of conditions. Combine that with unmatched after-sale service (hassle-free returns, replacements at cost, etc.) and you have a company fully dedicated to their customers and providing them with top-notch products and service. Our mentality here has always been; if you're not happy then we're not happy.

We always hold ourselves to the highest of standards and cut no corners when it comes to our products. The result is UTV graphics that are hands down the best on the market. 

Every single UTVFX side-x-side wrap is made to order at our facility in Washington, MI.

Nobody's Perfect! Even the best companies occasionally make mistakes. If upon opening your package you discover the wrong item has been shipped to you, please contact us immediately by phone/email or view our Returns/Exchanges page for help. We will do our best to quickly correct the mistake. The correct item will be printed and shipped to your door asap along with a return label for the incorrect one.

Logos can be added to any UTVFX order at checkout using our logo selection tool.  This tool allows you to add up to one (1) Gold level large logo (approx. 10-14"), three (3) Silver level medium logos (approx. 5-7"), and six (6) Bronze level small logos (approx. 2-4").  All logos regardless of size are $10 each.  Logos will be applied equally on each side of your side-by-side wrap and a proof will be sent to you to approve before we print and ship your order. We will NOT ship out an order with logo adds until it is approved by you first.

We have most industry logos on file, but for specialty or personal logos that we do not have you will be asked to provide us with the logo(s) in vector format (Adobe Illustrator or .EPS files) as we cannot print any logos in standard image formats such as jpeg and png.

Yes, we ship our side-by-side wraps worldwide! Keep in mind that UTVFX is not responsible for any international import taxes or duty fees and cannot insure international orders outside of the US and Canada. For more info on shipping times and costs please see our Shipping Info page.

If you have placed an order with us you should receive a tracking number via email as soon as your item has been processed and shipped. 3 to 5 business days is a typical time frame to process, print, and ship although shipping and processing times may vary during peak times (Sept-Jan) or if an order has several logo adds or custom edits. If you don't receive an email with tracking info after 5 business days please check your emails spam folder or contact us. 

Of course! You can change the colors on any UTVFX Graphics side-by-side wrap. Just find the design you like and choose any base color-way as your starting point. Then click the "Edit Colors" button on the upper left of the page. UTVFX offers 51 unique and vibrant colors to choose from. Most designs include 5 color changeable layers, meaning you can literally create millions of unique color combinations in real time. Our goal is to never print two wraps completely alike. 

While we do have one of the largest UTV wrap offerings out there, it is nearly impossible to have templates for every model. So a good rule of thumb is if your Side-by-Side was made in the past 5 years we can most likely wrap it. If you don't see it online just ask and chances are we can make it happen!

If you are having trouble placing an order you can give us a call during our business hours at 586-786-9851 and place the order by phone.

Most website issues can be resolved by updating your browser (we highly recommend using Chrome or Safari) or by clearing your browsers cached images and files. However, if you are still experiencing issues give us a call at 586-786-9851. Any website issues we treat as high priorities and we'll get them solved asap.

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